পল্লী বিদ্যুৎ সংক্রান্ত অভিযোগের জন্য কল করুন ১৬৮৯৯ নম্বরে
পল্লী বিদ্যুৎ সংক্রান্ত অভিযোগের জন্য কল করুন ১৬৮৯৯ নম্বরে
বাংলাদেশ বিনিয়োগ উন্নয়ন কর্তৃপক্ষ(বিডা) এর ওয়ান স্টপ সার্ভিস লিংকঃ //bidaquickserv.org/
01. | Application | 02. | Feasibility Fee | 03. | Feasibility Study |
04. | Electricity Plan | 05. | Staking & Approval | 06. | Construction Cost |
07. | Contract | 08. | Line Construction | 09. | Internal Wiring |
10. | Wiring Inspection | 11. | Deposit | 12. | CMO Preparation |
13. | Consumer Connection |
* Estimated time to complete the total process is 30 days.
Description of Service | Consumer No. | Application/Feasibility Fee |
Dommestic/Commercial/Charitable Institute/ Street Light | 01 to 09 Consumer | Tk.100/- (per person) |
10 to 20 Consumer | Tk.1,500/- (fixed) | |
21 and above | Tk.2,000/- (fixed) | |
DTW/STW/LLP | Each | Tk.250/- (fixed) |
Any type of Temporary/Provisional Connection | Each | Tk.1,500/- |
Any Temporary/Provisional Connection other than specified above or Industry | Each | Tk.1,500/- |
Pole Transfer/Line Route Change or Transfer of Other Consumers Service Drop Installed by PBS | Each | Tk.500/- |
Connection for Industry (GP) | Each | Tk.2,500/- |
Connection for Large Industry (LP) | Each | Tk.5,000/- |
Load Extension | Upto 0-10 KW | Tk.1,000/- |
Upto 11-45 KW | Tk.2,000/- | |
46 KW and Above | Tk.5,000/- |
Load Description | Deposit Rate (Tk.) |
Dommestic/Commercial/Charitable Institute/ Street Light | 01 to 09 Consumer |
10 to 20 Consumer | Tk.1,500/- (fixed) |
10 to 20 Consumer | Tk.1,500/- (fixed) |
10 to 20 Consumer | Tk.1,500/- (fixed) |
* After completing the procedure, connection will be established by Consumer Meter Order (CMO). Service Drop Cable, Meter and other necessary equipments required for connection will be provided by the PBS at free of cost.
Application has to be submitted with 2 (two) copy passport size photograph and Feasibility Fee. After completion of the feasiblity study and approval by the Member Service Department, consumer has to be complete wiring at his own expenses by the PBS approved electrician. Finally after depositing the required fees and security deposit, connection will be established.
There are provisions of extension of a single pole from existing distribution line of PBS to connect minimum 2 consumers upon sanction of materials by the authority.
Electric Line will be constructed according to priority serial and yearly sanction of the Master Plan. The minimum qualifying revenue for per year is Tk.45,000/= (forty five thousand) per kilometer. Priority will be given to more revenue income comparison to line construction.
If any line construction does not fulfill the minimum qualifying revenue and/or not under priority serial, but can fulfill at least 50% qualifying revenue, consumer can apply for the line construction under self financed deposit work. But, the mileage should be approved before by the authority.
01. Apllication should be submitted in prescribed form with 2 (two) copies passport size photograph along with Tk.250/= (two hundred fifty) Feasibility Fee;
02. After Feasibility & Staking (if applicable) line construction cost to be deposited under self financeddeposit work. After Line construction and Wiring Inspection, security deposit amount to be submitted for connection;
03. If applicable, Clearance Certificate may be required form Department of Environment and Local Government/Administration;
One Point Service is provided for the consumers from PBS Head Office and all Zonal Offices. One Officer/Employee is under continous duty at the One Point Service Department to receive the complains from the consumers and conduct the liasion with the other department to resolve the problem & accordingly inform the consumer.
PBS conducted training for the unemployed youths within its geographical area to train them as Village Electrician. Currently trained village electrician under this PBS is 190. Consumer should purchase standard materials for house wiring.
Minimum charge for Each House Wiring= Tk.120/=
Minimum charge for Irrigation Pump, Single Phase= Tk.400/= & Three Phase = Tk.800/=
Minimum charge for Industry, Single Phase= Tk.400/= & Three Phase = Tk.800/=
The PBS Management will appoint one member from each energized village to serve as a Village Advisor. The Village Advisor will serve a major role in member education in his village. The Village Advisors will be given orientation in cooperative concepts, PBS terms and conditions of electric service, billing and collection policies, line extension, maintenance of distribution line & equipments used the line. and other PBS functions in member services.
Consumer Member is the owner of the PBS. Vilalge Advisors major role is to present the cooperative spirit. This will be achieved through educating the member on the basic concepts of the PBS and encouraging honesty among his people.
At the meter end of inductive load consumers (like Industrial Consumer over 10HP Load & Motor used by Irrigation Consumer), the Power Factor shall be minimum 95% lagging, otherwise penalty shall be imposed as per Rate Schedule of the PBS. This penalty is meant to encourage the consumer to install necessary capacitors to improve the Power Factor which will benefit both the consumer and the PBS in many ways.
Type | Description | Disconnection Fee | Re-connection Fee |
D, CI | Dommestic, Charitable Institute | Tk.100/= | Tk.50/= |
DOS | Commercial | Tk.150/= | Tk.75/= |
S.L | Street Light | Tk.100/= | Tk.100/= |
Irrigation | A) For Single Phase Connection | Tk.100/= | Tk.100/= |
B) For Three Phase Connection | Tk.200/= | Tk.200/= | |
GP, LP Three Phase Connection | a) Single Phase Connection | Tk.200/= | Tk.200/= |
b) Upto 10 KVA | Tk.200/= | Tk.200/= | |
c) 11 KVA upto 45 KVA | Tk.500/= | Tk.500/= | |
d) 46 KVA upto 75 KVA | Tk.750/= | Tk.750/= | |
e) 76 KVA upto 150 KVA | Tk.1,000/= | Tk.1,000/= | |
f) 151 KVA and Above | Tk.1,500/= | Tk.1,500/= |
Tariff Type | Description | Testing Fee |
Domestic, Commercial, CI, Street Light | a) Single Phase Connection | Tk.100/= |
b) Three Phase Connection | Tk.200/= | |
Irrigation | a) Single Phase Connection | Tk.200/= |
b) Three Phase Connection | Tk.400/= | |
G.P. | a) Single Phase Connection | Tk.200/= |
b) Three Phase (without Demand) | Tk.400/= | |
c) Three Phase (with Demand) | Tk.1,000/= | |
L.P. | Large Industry (with Demand) | Tk.1,000/= |
The consumer is not permitted to resale energy or to use the energy from his own metered service for others by Side Connection under any circumstances. The use of an extension cord or any other unapproved wiring to serve any premises other than the consumers metered, inspected and approved place, shall cause immediate disconnection and the assessment of the following penalty as applicable:
Side Connection provided to electricity use by Domestic or Charitable Institute, penalty imposed for Each Connection | Tk.250/= |
Side Connection provided to electricity use by Commercial user, penalty imposed for Each Connection | Tk.500/= |
Side Connection provided to electricity use by Irrigation user, penalty imposed for Each Connection | Tk.1,500/= |
Side Connection provided to electricity use by GP or LP user, penalty imposed for Each Connection | Tk.3,000/= |