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পল্লী বিদ্যুৎ সংক্রান্ত অভিযোগের জন্য কল করুন ১৬৮৯৯ নম্বরে

নিয়মিত বিদ্যুৎ বিল পরিশোধ করুন। রকেট, বিকাশ, টেলিটক এর মাধ্যমে ঘরে বসে বাড়তি খরচ ছাড়া আপনার বিদ্যুৎ বিল পরিশোধ করতে পারবেন। সম্ভাব্য লোডশেডিং এর সিডিউল প্রকাশ করা হয়েছে। জ্বালানি সংকট মোকাবেলায়, সরকারি নির্দেশনা মেনে চলুন। রাত আটটার পর দোকান, শপিং মল, মার্কেট, বিপণিবিতান, কাঁচাবাজার ইত্যাদি বন্ধ রাখুন। সন্ধ্যার সময় হতে রাত ১২টা পর্যন্ত মটর, ইস্ত্রি, ওভেন, সেচ পাম্প, লন্ডী, ওয়েল্ডিং মেশিন/ মেকানিক্যাল ওয়ার্কশপ, ইজি বাইক চার্জিং বন্ধ রাখুন। জরুরি প্রয়োজনে পল্লী বিদ্যুৎ সমিতির অভিযোগ কেন্দ্রের মোবাইল নম্বরে যোগাযোগ করুন। বিদ্যুৎ ব্যবহারে সাশ্রয়ী হোন।

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বাংলাদেশ বিনিয়োগ উন্নয়ন কর্তৃপক্ষ(বিডা) এর ওয়ান স্টপ সার্ভিস লিংকঃ //bidaquickserv.org/


Connection Rules

Connection Rules

01. Application 02. Feasibility Fee 03. Feasibility Study
04. Electricity Plan 05. Staking & Approval 06. Construction Cost
07. Contract 08. Line Construction 09. Internal Wiring
10. Wiring Inspection 11. Deposit 12. CMO Preparation
13. Consumer Connection        

* Estimated time to complete the total process is 30 days.

Documents Required for New Connection

 

Following documents should be submitted with the application for new connection:

  • 2 (two) copies passport size photograph of the applicant;
  • Certified copy of Land Ownership Documents;
  • Certified design of premises approved by Union Parisad or City Corporation along with Nam-Jari, Holding Number, Dag Number, Khatian Number, or Chairman/Commissioner Certificate (if design is not approved);
  • Required necessary Electric Load;
  • Certified copy of Rent/Lease Agreement of Premises (if applicable);
  • Certified copy of Owners approval, in case of rental premises;
  • If there are any previous connection, description of previous connection and copy of last paid bill;
  • Description of Temporary Connection (if applicable);
  • Trade License (if applicable);
  • Direction Design of Connection Place;
  • Proper approval of the concerned authority for Industry (Like, Forestry Department, BSTI, Local Administration, etc.);
  • Implementaion of Power Factor Improvement Plant (for Industry);
  • Service Line Length will not be more for 105-feet for premitive house & 110-feet for Building;
  • Certified copy of Contract Agreement between builder and flat-owner of High-rise residential/commercial building.

Additional Documents Required for Connection Over 45KVA

  • Certified copy of Pourasava or Housing approved Plan/Design of Premises, Layout Plan of Sub-station and Single Line Diagram;
  • Declaration to provide the Meter Room;
  • Specification   Test Result of all equipments installed at Sub-station and Clearance Certificate of Sub-station from Office of the Electrical Advisor and Chief Electrical Inspector(EA & CEI).

Additional Documents Required for Connection of Industry & 6 Storied Building

  • Clearance Certificate form Department of Environment (if applicable);
  • Certified copy of clearance certificate from Fire Service & Civil Defence.

Feasibility Fee for New Connection Application

 

Application has to be submitted in Member Service Division with Feasibility Fee as follows:

 
Description of Service Consumer No. Application/Feasibility Fee
Dommestic/Commercial/Charitable Institute/ Street Light 01 to 09 Consumer Tk.100/- (per person)
10 to 20 Consumer Tk.1,500/- (fixed)
21 and above Tk.2,000/- (fixed)
DTW/STW/LLP Each Tk.250/- (fixed)
Any type of Temporary/Provisional Connection Each Tk.1,500/-
Any Temporary/Provisional Connection other than specified above or Industry Each Tk.1,500/-
Pole Transfer/Line Route Change or Transfer of Other Consumers Service Drop Installed by PBS Each Tk.500/-
Connection for Industry (GP) Each Tk.2,500/-
Connection for Large Industry (LP) Each Tk.5,000/-
Load Extension Upto 0-10 KW Tk.1,000/-
Upto 11-45 KW Tk.2,000/-
46 KW and Above Tk.5,000/-

Security Deposit

 
Load Description Deposit Rate (Tk.)
Dommestic/Commercial/Charitable Institute/ Street Light 01 to 09 Consumer
10 to 20 Consumer Tk.1,500/- (fixed)
10 to 20 Consumer Tk.1,500/- (fixed)
10 to 20 Consumer Tk.1,500/- (fixed)

* After completing the procedure, connection will be established by Consumer Meter Order (CMO). Service Drop Cable, Meter and other necessary equipments required for connection will be provided by the PBS at free of cost.

Connection Procedure for Dommestic/Commercial/CI Consumer under Servcie Drop (100 feet)

Application has to be submitted with 2 (two) copy passport size photograph and Feasibility Fee. After completion of the feasiblity study and approval by the Member Service Department, consumer has to be complete wiring at his own expenses by the PBS approved electrician. Finally after depositing the required fees and security deposit, connection will be established.

Rules for Extension of Single Pole

There are provisions of extension of a single pole from existing distribution line of PBS to connect minimum 2 consumers upon sanction of materials by the authority.

Line Construction under Master Plan

Electric Line will be constructed according to priority serial and yearly sanction of the Master Plan. The minimum qualifying revenue for per year is Tk.45,000/= (forty five thousand) per kilometer. Priority will be given to more revenue income comparison to line construction.

Rules of Connection under Deposit Work (Self Finance)

If any line construction does not fulfill the minimum qualifying revenue and/or not under priority serial, but can fulfill at least 50% qualifying revenue, consumer can apply for the line construction under self financed deposit work. But, the mileage should be approved before by the authority.

Rules for Irrigation Connection

 

  • 01. Apllication should be submitted in prescribed form with 2 (two) copies passport size photograph alongwith Tk.250/= (two hundred fifty) Feasibility Fee;

  • 02. If the distance is nore than 100 feet from the distribution line, additional payment must be pay by theconsumer for the extra temporary line construction cost. Extra temporary line will be constructed, if itsfulfill the minimum qualifying revenue and is within technically accepted distance;

  • 03. Season will be calculated 5 months for the STW/LLP Consumer and 8 months for the DTW Consumer;

Rules for Industrial Connection

01. Apllication should be submitted in prescribed form with 2 (two) copies passport size photograph along with Tk.250/= (two hundred fifty) Feasibility Fee;

02. After Feasibility & Staking (if applicable) line construction cost to be deposited under self financeddeposit work. After Line construction and Wiring Inspection, security deposit amount to be submitted for connection;

03. If applicable, Clearance Certificate may be required form Department of Environment and Local Government/Administration;

One Point Service

One Point Service is provided for the consumers from PBS Head Office and all Zonal Offices. One Officer/Employee is under continous duty at the One Point Service Department to receive the complains from the consumers and conduct the liasion with the other department to resolve the problem & accordingly inform the consumer.

Activities of Village Electrician

PBS conducted training for the unemployed youths within its geographical area to train them as Village Electrician. Currently trained village electrician under this PBS is 190. Consumer should purchase standard materials for house wiring.

Charges for Electrical Wiring

Minimum charge for Each House Wiring= Tk.120/=
Minimum charge for Irrigation Pump, Single Phase= Tk.400/= & Three Phase = Tk.800/=
Minimum charge for Industry, Single Phase= Tk.400/= & Three Phase = Tk.800/=

Village Advisor & Their Role

The PBS Management will appoint one member from each energized village to serve as a Village Advisor. The Village Advisor will serve a major role in member education in his village. The Village Advisors will be given orientation in cooperative concepts, PBS terms and conditions of electric service, billing and collection policies, line extension, maintenance of distribution line & equipments used the line. and other PBS functions in member services.

Consumer Member is the owner of the PBS. Vilalge Advisors major role is to present the cooperative spirit. This will be achieved through educating the member on the basic concepts of the PBS and encouraging honesty among his people.

Power Factor Measurement

At the meter end of inductive load consumers (like Industrial Consumer over 10HP Load & Motor used by Irrigation Consumer), the Power Factor shall be minimum 95% lagging, otherwise penalty shall be imposed as per Rate Schedule of the PBS. This penalty is meant to encourage the consumer to install necessary capacitors to improve the Power Factor which will benefit both the consumer and the PBS in many ways.

Connection Disconnection & Re-connection Fee

 
Type Description Disconnection Fee Re-connection Fee
D, CI Dommestic, Charitable Institute Tk.100/= Tk.50/=
DOS Commercial Tk.150/= Tk.75/=
S.L Street Light Tk.100/= Tk.100/=
Irrigation A) For Single Phase Connection Tk.100/= Tk.100/=
B) For Three Phase Connection Tk.200/= Tk.200/=
GP, LP Three Phase Connection a) Single Phase Connection Tk.200/= Tk.200/=
b) Upto 10 KVA Tk.200/= Tk.200/=
c) 11 KVA upto 45 KVA Tk.500/= Tk.500/=
d) 46 KVA upto 75 KVA Tk.750/= Tk.750/=
e) 76 KVA upto 150 KVA Tk.1,000/= Tk.1,000/=
f) 151 KVA and Above Tk.1,500/= Tk.1,500/=

Meter Testing Fee

 
Tariff Type Description Testing Fee
Domestic, Commercial, CI, Street Light a) Single Phase Connection Tk.100/=
b) Three Phase Connection Tk.200/=
Irrigation a) Single Phase Connection Tk.200/=
b) Three Phase Connection Tk.400/=
G.P. a) Single Phase Connection Tk.200/=
b) Three Phase (without Demand) Tk.400/=
c) Three Phase (with Demand) Tk.1,000/=
L.P. Large Industry (with Demand) Tk.1,000/=

Side Connection Penalty

 

The consumer is not permitted to resale energy or to use the energy from his own metered service for others by Side Connection under any circumstances. The use of an extension cord or any other unapproved wiring to serve any premises other than the consumers metered, inspected and approved place, shall cause immediate disconnection and the assessment of the following penalty as applicable:

 
Side Connection provided to electricity use by Domestic or Charitable Institute, penalty imposed for Each Connection Tk.250/=
Side Connection provided to electricity use by Commercial user, penalty imposed for Each Connection Tk.500/=
Side Connection provided to electricity use by Irrigation user, penalty imposed for Each Connection Tk.1,500/=
Side Connection provided to electricity use by GP or LP user, penalty imposed for Each Connection Tk.3,000/=